Web service award recently issued a press release stating that the web is being flooded in 2008. This flood of information is caused by the demands for availability as well as the users’ demands for finding all information possibly needed, online. So Swedish websites are being flooded with information and navigation and structure aren’t coping with the problem. And so the users can’t find the information…
I believe something has been missed here. There is a big difference between just publishing your content online to make it available to users and making it findable. Could you really say your content is available when it’s not findable? When talking about search, I always like to use the quote: “If the user can’t find the information, it’s not there.” You don’t make the information available to users just by publishing it; you also have to make the information findable.
